Statistics provided by the official scores provider, or the official website of the relevant competition will be used to settle wagers. If a game starts but is not completed then all bets will be void apart from those which have been unconditionally determined.

When a match venue is changed bets already placed will stand, but only when the home team is still designated as such and the match is not instead played at the away team venue, otherwise bets will be void.

Postponed or cancelled matches will be treated as a non-runner for settling purposes, unless played within 48 hours of the original start time.

On all markets in the event of referee enforced point deductions, official results will be used for settlement purposes.

When a Golden Set is used to decide which team progresses for competitions with two-legged ties (in the event of the tie being tied in matches won), the Golden Set does not count for settlement purposes.

For any tournament outright bets settlement will be made on an ‘all in run or not’ basis (if any team fails to participate they will be treated as a loser).

If you have any questions about sports betting, contact Support.

Sports Betting FAQ

Sports Betting FAQ

Get answers to frequently asked questions about sports betting on BetStars.

Customer Support


The BetStars support team is on hand 24-7 to assist you, and can answer any questions not listed in the FAQ.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at BetStars. Deposits are fast and secure.