Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Progress bar explanation

Progress bar reward point requirements depend on the Chest type you are playing towards, but are also personalized based on your profile. Some of the factors which impact points requirements are stakes, game-type, the frequency of play and net deposits.

If you are earning one Chest per session or fewer (i.e. if your last three Chests of the same Chest type were each earned on different days), we will make sure the points targets for your progress bars remain achievable so you won’t miss out on regular rewards - and the chance of winning a big prize!


Did this article answer your question?

Related Help Articles