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Acceptable type of government photographic issued ID

We accept the following proof of ID:

  • Passport
  • Driving Licence
  • Forces ID card (if all information is on it)
  • National ID card
  • Resident Card

If you have access to your Stars Account, we ask you to please log in and upload all requested documents via the client:

1. 'Help' > 'Contact Support / Open Contact Support Form
Category: 'Account Security and Verification'
 Sub-Category: 'Upload Documents'

If you are not able to log into your account, please scan or make a digital photo of your ID (front and back) and send it to us by email


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