Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Cash out feature

We are not always able to offer the cash out option; as per our rules:

"Your request to cash out is not guaranteed to be accepted and may be unsuccessful if, for example, the market suspends or the odds move before your request has been processed. We reserve the right to suspend or disable the cash out feature at any time and its availability to you cannot always be guaranteed."

If you are getting an error message stating that your cash out could not be placed, please try again.

Given this rule, the cash out option should not be taken for granted; while you can use it when it is available, we are not obligated to offer it.

Feedback

Did this article answer your question?

Related Help Articles