Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Receiving Star Codes

Some Star Codes are only offered to a specific group of players and are not part of public promotions, while others are open to everyone.

If we are running a public Star Code offer, you can find the Star Code in the Promotions section on our website.

If you are eligible for an exclusive Star Code offer, we will get in touch via email, SMS, or pop-up message in the main lobby. If you have not opted in to receive marketing messages, then you may not receive communications containing a Star Code.

To check this, go to:

  1. Settings
  2. Global
  3. Communication Preferences

Exclusive codes are granted by our Marketing Team according to certain promotional strategies. As such, we are unable to advise when, or even if, you will receive a Star Code. Neither can the Support Team offer these codes upon request.

Feedback

Did this article answer your question?

Related Help Articles