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Wire Transfers: Withdrawal instructions (desktop)

To request a withdrawal via wire transfer, follow these instructions:

  1. Log into your Stars Account
  2. Click on Cashier and then on Withdraw
  3. Enter the amount you wish to withdraw and click on Next
  4. Select Wire Transfer, review your current withdrawal limits, click the Request button
  5. Enter your banking information in the pop-up window and click on Request
    • Intermediary bank information should not be included
  6. Once you are taken back to the Cashier and see your banking details next to the Wire Transfer option, click on Submit
  7. If everything is correct, click on the OK button

Wire transfer withdrawals can only be sent to a bank account registered in your name and your bank country must match the country registered in your Stars Account.

It can take up to 72 hours for your withdrawal to be approved and up to an additional 2-5 business days after that for the funds to be credited to your bank account.

We will cover all fees charged by the sending bank and players are responsible for any fees charged by their bank or intermediary bank (if applicable) for receiving a wire transfer.


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