Multi-Currency Accounts and Games at BetStars

Thinking of Adding a Second Currency?

Before adding a second currency to your account, please read the Terms of Service, which explicitly prohibits the use of the Multi-Currency features on BetStars for currency trading or speculation.

Looking For More Information?

We offer betting in a variety of currencies, to suit our customers from around the world. We also offer the ability to keep money in more than one currency at the same time, so that customers can manage their money as they see fit, and don’t have to lose out when exchange rates fluctuate.

Every customer has the ability to deposit, withdraw, and play with funds in the US Dollar (USD). Customers can also optionally keep money in Euro (EUR), Canadian Dollars (CAD) and British Pounds (GBP).

If you're from a country that is part of the Eurozone (or is about to join) or your country uses the Canadian Dollar or British Pound, ‘there will be an 'Add New Currency' button in your cashier window. Click the button to add a new currency to your account.

Alternatively, all customers can open the Cashier and look for the ‘Add Currency’ to add a second currency to their account.

Once you have added a second currency to your account, the design of the cashier will change to a ‘tabbed’ interface with various currency options. To see details about a particular currency, or to deposit, withdraw, or transfer money in that currency, simply choose the appropriate currency tab from the selection at the top of the cashier.

Preferred Currencies

Your Preferred Currency is the default currency for your Stars Account:

  • The Preferred Currency is shown first in the cashier.
  • Your Grand Total, as converted to your Preferred Currency, is displayed in the Summary tab of the Cashier.
  • The Preferred Currency is your default currency for transfers.

The Preferred Currency cannot be deleted. If you wish to delete your Preferred Currency, you should choose a new Preferred Currency first.

To change your preferred currency simply choose the appropriate currency tab in the cashier, and click the 'Set As Preferred Currency' button. To delete a currency balance, simply choose the appropriate currency tab in the cashier, and click the ‘Delete Account’ link.

Note that if you are closing a balance in which you have a pending bonus, the bonus will expire and you will not be able to continue earning it.

Also note that it is not possible to close your preferred currency, or to close a currency if you have open bets, uncleared funds, or incomplete transactions in that currency.

Converting funds to other currencies

To convert funds from one currency to another, choose the currency tab you wish to convert money into, and click the ‘Convert other funds to [Currency]’ link:

The dialog that appears provides three options:

  • I know how much money in other currencies I want to convert to [Currency]: Choose this if you know how much money you want to convert; for example if you know you want to convert $100 US Dollars to Euro.
  • I know how many [Currency] I want to receive: Choose this if you know how much money you want to receive.
  • I want to convert all my funds to [Currency]: Choose this if you want to convert all of your funds into the new currency in one quick operation.

Click Next to move to Step 2 of the process, where you can enter the amount of money you would like to convert:

To convert cash, enter an amount into the box marked 'Cash'. Then click 'Next' to move to Step 3.

In Step 3, you should carefully review the details of the transaction, then click 'Finish' to complete the conversion.

Automatic currency conversion

The automatic currency conversion setting allows your money to be exchanged from one currency to another automatically if required, without prompting for approval. When doing so, our system will convert at least 0.5 units of the source currency, or all balance in the source currency if the source currency balance is less than 1 unit. We reserve the right to change the minimum conversion amount without pre-notification.

Please Note: this feature may be automatically turned on whenever your account becomes eligible for real money activity. To turn it off, log into your account, go to ‘Settings’ > ‘Global’ – ‘Multi Currency’, and uncheck the ‘Convert currencies automatically, without confirmation box’ option. From a mobile device: log into your account, go to ‘Settings & Tools’ and uncheck the 'Auto-Convert Currencies’ option.

Head to the Real Money Transaction Processing and Currency Conversion webpage for rules relating to exchange rates. BetStars reserves the right to change the way exchange rates are calculated without notice.

Currency speculation

Our multi-currency features are intended to help make your experience with us seamless and easy, and not for any other purpose. The use of BetStars multi-currency features for currency speculation is prohibited by our Terms of Service.

If BetStars has reasonable grounds to suspect that currency conversion transactions are being made for other purposes, we reserve the right to retroactively apply any fee which was waived as part of a currency conversion transaction, and take any other appropriate measure, which may include confiscation of funds and/or closing the customer’s account with BetStars.

Real Money FAQ

Chip Stack

Find the answers to any questions you may have about real money transactions and cashouts at BetStars.