PokerStars, PokerStars Casino, BetStars, Full Tilt, and Sports Jackpots Online Software End User Licence Agreement

You (“you” or “your”) should read this end user licence agreement and those rules, policies and terms and conditions incorporated by reference into it as set out below (the “Agreement”) in its entirety prior to your use of the Software (as defined in Section 2 below) and the Games (as defined in Section 2 below) (together, the “Service”) and the websites found at www.pokerstars.uk, uk.fulltilt.com, www.pokerstarscasino.uk, www.betstars.uk and www.betstarsjackpots.uk (the “Sites”).

In addition to the this Agreement, please review our Privacy Policy and Cookie Policy, which contain important information about how we use your personal information and cookies in providing the Sites and Service.

The following rules, policies and terms and conditions form part of this Agreement:

References in this Agreement to the “Agreement” include all of the above rules, policies and terms and conditions as amended from time to time in accordance with Section 12 of this Agreement.

PokerStars, BetStars, Full Tilt, PokerStars Casino and Sports Jackpots are brands owned and controlled by a group of companies known as “The Stars Interactive Group”. Unless stated otherwise, references in this Agreement to “The Stars Interactive Group”, “we”, “our” or “us” means the corporate group consisting of Stars Interactive Limited (a company incorporated in the Isle of Man with its registered office at Douglas Bay Complex, King Edward Road, Onchan, Isle of Man, IM3 1DZ) together with its subsidiaries, any holding companies, and any subsidiaries of those companies.

The Agreement is a legally binding agreement. By accessing the Sites and/or using the Service you agree to be bound by the terms of the Agreement. If you do not agree to any of the provisions of the Agreement you should immediately stop accessing the Sites and using the Service.

The terms of the Agreement were last updated on 5 December 2018. Please print and retain a copy of the Agreement for your records.

Who you contract with when you play a “Real Money” Game

The Stars Interactive Group offers real money gambling games such as poker, card games, casino games and fixed-odds sports betting and pool betting (“RM Games”) on the Sites on the terms set out in this Agreement.

Some of the RM Games offered on the Sites are owned by The Stars Interactive Group (“Owned RM Games”) and other RM Games are licensed from third party owners (“Third Party Providers”) to The Stars Interactive Group (“Licensed RM Games”). You contract with a different company depending on what sort of RM Game you are playing as follows:

  1. if you are playing an Owned RM Game, you are contracting with Rational Entertainment Enterprises Limited, a company incorporated in the Isle of Man with its registered office at Douglas Bay Complex, King Edward Road, Onchan, IM3 1DZ, Isle of Man; and
  2. if you are playing a Licensed RM Game, you are contracting with TSG Interactive Gaming Europe Limited, a company incorporated in Malta (company number C56851) with its registered office at Villa Seminia, 8 Sir Temi Zammit Avenue, Ta' Xbiex, XBX 1011, Malta.

Both of these companies are members of The Stars Interactive Group and offer the RM Games to you under the ‘umbrella’ of the remote casino operating licence held by Stars Interactive Limited (a member of The Stars Interactive Group) with the Gambling Commission of Great Britain (the “Gambling Commission”).

Stars Interactive Limited is licensed and regulated by the Gambling Commission and the RM Games offered to you on the Sites are offered under the remote casino operating licence (with licence number 000-039108-R-319334-010) granted by the Gambling Commission to Stars Interactive Limited on March 18th 2015. This is regardless of whether the RM Games are offered by Rational Entertainment Enterprises Limited or TSG Interactive Gaming Europe Limited as further explained above.

Who you contract with when you play a “Play For Free” Game

The “play money”/ “play for free” games (“PM Games”) offered to you on the Sites are offered to you by Stars Mobile Limited (Isle of Man) a company incorporated in the Isle of Man (company number 008457V) with its registered office at Douglas Bay Complex, King Edward Road, Onchan, Isle of Man, IM3 1DZ. Your use of PM Games is subject to the terms and conditions of the End User License Agreement – PM Games set out below.

How we protect customer funds

The Gambling Commission requires us to set out clearly in our terms and conditions information about how the funds that you deposit with us are protected in the event of our insolvency. We are required to tell you how we do this and the level of protection that you can expect for the funds that you deposit with us. Please therefore read the following notice carefully.

The Stars Interactive Group keeps a sum of money equivalent to its liabilities to all users in a special purpose trust account which is under the legal ownership of an independent third party trust company. The trust company holds these monies on the terms of a trust deed between it and The Stars Interactive Group which require the trust company to make these monies available for withdrawal by users upon the occurrence of certain 'trigger events'. These include where The Stars Interactive Group's remote casino operating licence is revoked and not reinstated within three (3) months, where The Stars Interactive Group fails to honour the withdrawal requests of its users in the normal course of its business, or where The Stars Interactive Group enters into voluntary winding up or liquidation or becomes insolvent. Although we cannot guarantee the return of 100% of user funds in every case, The Stars Interactive Group believes that this arrangement provides the highest level of protection for user funds available in the remote gambling industry. The Gambling Commission has published a customer funds rating system for licensees, and The Stars Interactive Group rates its customer funds protection as 'High' in line with that rating system. You are encouraged to contact The Stars Interactive Group for full information about the way in which we protect the funds that you deposit with us. Further information on our requirements with regards to the level of protection we offer can be found on the Gambling Commission’s website, here.

1. ELIGIBILITY CRITERIA

1.1

Underage gambling is a criminal offence and the Service is not for use by: (i) individuals under 18 years of age; (ii) individuals under the legal gambling age in their jurisdiction; or (iii) individuals connecting to the Sites from jurisdictions from which it is illegal to do so. The Stars Interactive Group is not able to verify the legality of the Service in each jurisdiction and it is your responsibility to ensure that your use of the Service is lawful.

1.2

To register an account and use the Service you must:

  • be 18 years of age or older, and the legal gambling age in your jurisdiction;
  • reside in a territory from which we accept users from time to time;
  • have a valid payment method that is approved and accepted by us;
  • not currently be excluded or self-excluded from the Sites or any other websites owned and/or operated by The Stars Interactive Group; and
  • register in your own name and for your own benefit.

1.3

Due to licensing restrictions, these Sites are only for the use of: (1) persons who wish to play the RM Games whilst they are physically located in Great Britain (whether or not they are a British citizen or resident, for example if you are on holiday in or visiting Great Britain); and (2) all persons who have registered with us using an address in Great Britain, regardless of what country they are in at the time when they wish to play the RM Games (but subject in such cases to any local law or regulation that might prevent or otherwise affect your usage of the Sites - some countries (e.g. France) will not allow persons within their borders to play on these Sites). Persons who fall into one of the foregoing two categories must make deposits into their accounts and engage in real-money play on these Sites alone and such persons will not be eligible to register on any other of our sites. Any attempt to circumvent the restrictions on play contained in this Section (for example by a person located in Great Britain, or who has provided us with an address in Great Britain, trying to access a The Stars Interactive Group site other than “www.pokerstars.uk“, “uk.fulltilt.com“, “www.pokerstarscasino.uk“ and “www.betstars.uk“) is a breach of this Agreement. An attempt at circumvention includes, but is not limited to, manipulating the information used by The Stars Interactive Group to identify your location and providing The Stars Interactive Group with false or misleading information regarding your location. For the purposes of this Section we will treat Northern Ireland as part of 'Great Britain'.

1.4

We may request from you at any time evidence of your age in order to ensure that you are of legal age to use the Service. We may suspend or cancel your account and exclude you, temporarily or permanently, from using the Service if you do not, or are unable to, provide satisfactory proof of age or if we suspect that you are underage.

1.5

If you are excluded from any Site or any other websites owned and/or operated by The Stars Interactive Group you are not permitted to create or to attempt to create any other account on any of our Sites. We take no responsibility for, and exclude any and all forms of liability whatsoever, in cases where you violate the terms of this Agreement by opening or attempting to open multiple accounts with us and/or by providing false and/or misleading data/personal details and/or attempting to bypass limits, functionalities, exclusions and/or other responsible gaming tools previously set and/or requested by you on any of The Stars Interactive Group’s websites.

1.6

In order to verify your identity, age and/or source of funds and meet our regulatory obligations, we may ask that you provide personal details and/or documentation (such as a copy of your passport, proof of address or payment method details) from time to time. Please see our Privacy Policy for more information on how we use such personal data.

2. INTELLECTUAL PROPERTY RIGHTS

Grant of Licence

For the purposes of this Agreement, the definition of “Software” means any and all software that we provide or make available to you, regardless of the medium, and whether it is downloadable by you to your end-user device or not. Therefore “Software” will include The Stars Interactive Group software downloadable to your personal desktop or laptop computer (“PC”) from the Sites and the web-based software accessible from the Sites, and also The Stars Interactive Group mobile software application downloadable or made available to you on your end-user device (including, without limitation, a cellular phone, PDA, tablet, or any other type of portable or mobile device now existing or hereafter devised) (each, a “Device”) as well as all ancillary software to the software (whether web-based software or client/server software).

2.1

We grant you a non-exclusive, personal, non-transferable right to install and use the Software on your PC or Device, as the case may be, in order to access The Stars Interactive Group servers and play the RM Games and the PM Games (the “Games”) made available on the Sites. The Software is licensed to you by The Stars Interactive Group for your private personal use only.

2.2

The Stars Interactive Group and its licensors own all rights in the Software (and any underlying code, structure and organisation), including copyright, trade secrets, intellectual property and other rights. You may not, other than as expressly permitted under law:

  1. copy, distribute, publish, reverse engineer, decompile, disassemble, modify, or translate the Software or make any attempt to access the source code to create derivate works of the source code of the Software, or otherwise;
  2. sell, assign, sublicense, transfer, distribute or lease the Software;
  3. make the Software available to any third party through a computer network or otherwise;
  4. export the Software to any country (whether by physical or electronic means);
  5. use the Software in a manner prohibited by applicable laws or regulations; or
  6. any use other than your private personal use,

    (each of the above is an “Unauthorised Use”).

2.3

The Stars Interactive Group and its licensors reserve any and all rights implied or otherwise, which are not expressly granted to you in this Agreement and retain all rights, title and interest in and to the Software.

2.4

You agree that you will be solely liable for any damage, costs or expenses arising out of or in connection with the commission by you of any Unauthorised Use. You shall notify The Stars Interactive Group immediately upon becoming aware of the commission by any person of any Unauthorised Use and shall provide The Stars Interactive Group with reasonable assistance with any investigations it conducts in light of the information provided by you in this respect.

2.5

The terms “PokerStars”, “BetStars”, “Full Tilt”, “PokerStars Casino” and “Sports Jackpots” , the domain names www.pokerstars.uk, uk.fulltilt.com, www.pokerstarscasino.uk, www.betstars.uk, www.betstarsjackpots.uk and uk.mobilepokerstars.com and any other trade marks, service marks, signs, trade names and/or domain names used by The Stars Interactive Group on the Sites and/or the Software from time to time (the “Trade Marks”), are the trade marks, service marks, signs, trade names and/or domain names of The Stars Interactive Group and/or its licensors, and these entities reserve all rights to such Trade Marks. In addition, all content on the Sites, including, but not limited to, the Software, Games, images, pictures, graphics, photographs, animations, videos, music, audio and text (the “Site Content”) belong to The Stars Interactive Group and/or its Group companies and/or its licensors and is protected by copyright and/or other intellectual property or other rights. You acknowledge that by using the Software and the Sites you obtain no rights in the Site Content and/or the Trade Marks, or any part thereof. Under no circumstances may you use the Site Content and/or the Trade Marks without The Stars Interactive Group's prior written consent.

2.6

Additionally, you agree not to do anything that will harm or potentially harm the rights, including the intellectual property rights, held by The Stars Interactive Group, and/or its licensors in the Software, the Trade Marks or the Site Content nor will you do anything that damages the image or reputation of The Stars Interactive Group, or its employees, directors, officers and consultants.

Your licence to us

2.7

You must ensure that any names or images used by you in connection with the Sites or Software (for example, your user name and avatar) will not infringe the intellectual property, privacy or other rights of any third party. You grant The Stars Interactive Group and its Group a worldwide, irrevocable, transferable, royalty free, sublicensable licence to use such names and images for any purpose connected with the Sites or Software, subject to the terms of our Privacy Policy.

Third Party Software

2.8

The Software contains third party software, including: casino game software licensed to us by various third parties; sports betting software developed and licensed to us by Amelco UK Limited; software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org); cryptographic software written by Eric Young; ungif software written by Eric S. Raymond; PSTCollection View software written by Peter Steinberger; and font software that is proprietary to the licensor or its suppliers and subject to the copyright laws of the United States and other jurisdictions (the “Licensed Software”).

2.9

Your use of the Licensed Software is subject to your compliance with all of the terms and conditions of this Agreement.

2.10

The Licensed Software may not be altered, modified or extracted from the Software.

2.11

Your use of the Licensed Software is limited to “personal use and not for further resale, sublicensing or distribution or any commercial purpose.

2.12

All rights not expressly granted in the Licensed Software are reserved.

2.13

The OpenSSL Toolkit, the ungif software, the PSTCollection View software and cryptographic software is provided by the OpenSSL Project by Eric S. Raymond, by Peter Steinberger and by Eric Young “as is” and any expressed or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall the OpenSSL Project, Eric Young, Eric S. Raymond, Peter Steinberger or their contributors be liable for any damages arising in any way out of the use of the OpenSSL Toolkit, the ungif software, the PSTCollection View software and cryptographic software, even if advised of the possibility of such damage.

3. AUTHORITY

We retain authority over the issuing, maintenance, and closing of accounts on the Sites. Our decision with regards to any aspect of your account or use of the Service is final and shall not be open to review or appeal, subject always to your right to refer any unresolved complaints to the independent disputes resolution process set out in Section 11 of this Agreement or to bring a claim against us in accordance with Section 13.

4. YOUR PROMISES TO US

Prior to your use of the Service, and on an ongoing basis, you confirm to us that:

4.1

you understand that there is a risk of losing money when using the Service;

4.2

all details that you provide to us will be true and accurate, and you will update such information if at any time it should become out of date;

4.3

you are, and will be, solely responsible for any applicable taxes which may be payable on cash or prizes awarded to you through your use of the Service; and

4.4

you meet the eligibility criteria set out in Section 1 of this Agreement;

4.5

you will inform us as soon as possible if you enter into a self-exclusion agreement with any gambling provider; and

4.6

you will only use the Service in accordance with the terms and conditions of this Agreement.

5. PROHIBITED USES, COLLUSION AND CHEATING

5.1

SOFTWARE MODIFICATIONS. You may not attempt to modify, decompile, reverse-engineer or disassemble the Software in any way.

5.2

NON-PERSONAL USE. The Service is intended solely for your personal use. You are only allowed to use the Service to gamble for your personal entertainment and not for any commercial purpose. Under no circumstances are you permitted to use your account for any purpose other than for using the Service (including using the Real Money Transfer Facility in any way other than as set out in Section 7 below).

5.3

COLLUSION AND CHEATING. Collusion and cheating (and any attempted collusion and cheating) by users is strictly forbidden. This includes, but is not limited to, the sharing of hole cards with other users, following a common strategy with other users, and/or deliberately playing in any way that benefits another user, We take collusion and cheating very seriously and may take various measures to prevent such activities, such as restricting seating and prohibiting users from playing at a particular poker table or in a tournament, including restricting two or more users from playing together at the same table or in the same tournament. Users who suspect other users of the Sites of collusion or cheating should immediately report the matter to Support.

5.4

EXTERNAL PLAYER ASSISTANCE PROGRAMS (EPA). You are prohibited from using any computer software or non-software-based system (for example websites, subscription services and physical materials) which are designed to provide you with an unfair advantage (“EPA Tools”). This includes any software or system that enables you to access or compile information on other users beyond that which you could personally observe through your own game play or that provides you with advice, direction or assistance on how to play, in real time, that goes beyond a basic level. For further information on what we deem to be an “unfair advantage” and specific guidance on what EPA Tools are prohibited, please see our Third Party Tools and Services FAQ.

5.5

AUTOMATIC PLAYERS (BOTS). The use of artificial intelligence including, without limitation, “robots” or “bots” is strictly forbidden in connection with the Service. All the actions that you take in relation to the Service must be executed personally by you through the user interface accessible by use of the Software, and without any kind of assistance that might lead you to take a different action than you would have taken without such assistance. You should report any suspected use of “bots” by any other users to Support.

5.6

You agree that we may take steps to detect and prevent the use of prohibited EPA Tools and bots. These steps may include, but are not limited to, examination of software programs running concurrently with the Software on your computer. You must not attempt to bypass, interfere with, or block such steps, including, without limitation, through the use of third party software.

5.7

CHIP-DUMPING. The engagement in, or attempted engagement in, Chip-dumping is prohibited. Chip-dumping occurs when any user intentionally loses a hand in order to deliberately transfer his chips to another user.

5.8

FRAUDULENT BEHAVIOUR. You are prohibited from engaging in, or attempting to engage in, collusion, cheating, fraudulent, unlawful, dishonest or improper activity while using the Service. This includes the opening of multiple accounts for fraudulent purposes, any game manipulation, or the making of any fraudulent payment, including without limitation, the use of a stolen credit card or fraudulent chargeback or money laundering.

5.9

CURRENCY EXCHANGE. The use of the Currency Exchange Facility (further details of which are set out in Section 7 below) and/or a user’s account to engage in currency trading or speculation (rather than for the use in Games) is strictly prohibited.

5.10

OFFENSIVE LANGUAGE OR CONTENT. You must not post any unlawful, indecent, racist, obscene, libellous, defamatory or threatening material, or any material that would violate any law or generally be considered to be offensive, via the Service (including when using the chat function, the player images option or in correspondence with The Stars Interactive Group’s staff).

5.11

ILLEGAL GAMBLING. To register as a player you must reside in a territory from which we accept users from time to time. You must not use the Services whilst in a territory in which it is illegal to do so.

6. DEPOSITING AND WITHDRAWING FUNDS

6.1

The policy and criteria for a user to effect a withdrawal from his/her user account can be found in our Withdrawal Policy.

6.2

You may request a withdrawal from your account at any time. Please note the restrictions that may apply to the processing of such withdrawals as set out in the Withdrawal Policy. In particular, you will not be able to withdraw any funds from your account and we will not be obliged to return any funds to you until we have satisfactorily verified: (a) your identity and that you are of legal age to gamble; (b) that you have not deposited funds from criminal, illegal or fraudulent activities; and (c) that you have not made or attempted to make any chargebacks, cancellations or reversals of payments.

6.3

You may add funds to your account by the payment methods that we accept from time to time as listed on the Cashier.

6.4

A minimum may apply to the amount that you can deposit into your account in a single transaction using certain payment methods.

6.5

We are not responsible for any charges or fees applied by your card issuer, bank or financial institution as a result of your making a deposit into your account.

7. CURRENCY EXCHANGE AND REAL MONEY TRANSFER FACILITIES

Use of the Currency Exchange Facility

7.1

Users are able to effect currency exchange transactions via the Service on their PC or Device with funds standing to the credit of such user's account (the “Currency Exchange Facility”). All currency exchange transactions on the Currency Exchange Facility will take place at the current prevailing rate offered by The Stars Interactive Group for the transaction type in question. The exchange rates will be updated on a regular basis, and it is possible that different rates may be offered depending on the type of transaction and movement in currency value. You should ensure that you are aware of fluctuations in the exchange rate and the impact this may have on your available funds before using the Currency Exchange Facility. We will not be held responsible for any losses that you incur by using the Currency Exchange Facility, except where caused by our negligence. You should also be aware that we charge a fee on currency exchanges effected via the Currency Exchange Facility (although we may waive this fee for some types of transaction). We may also revoke or withdraw support for any particular currency without notice at any time.

7.2

To help maintain the integrity of the Currency Exchange facility, we may:

  • decline or reverse any currency conversion transactions effected via the Currency Exchange Facility;
  • limit the number of currencies held by a user in such user's account and the amount of money that may be converted between currencies by that user; and/or
  • retrospectively apply any fee which was waived as part of a currency conversion transaction.

7.3

Your use of the Currency Exchange Facility is subject to the terms and conditions relating to real money transaction processing and currency exchange located here.

Use of the Real Money Transfer Facility

7.4

The Stars Interactive Group real money transfer facility is accessed via the “Lobby” (first click on “Cashier” and then on “Transfer to Player”). To undertake a transfer you must enter the amount that you wish to transfer and the Stars ID of the intended recipient. It is your responsibility to ensure that you know who the recipient is, and that the details of the transfer are accurate. We may set limits on the amounts you can transfer from time to time.

7.5

You may be required to produce personal documentation (such as Government issued ID, bank statements and utility bills) for a transfer to be processed. This allows The Stars Interactive Group to help protect you and other users and prevent The Stars Interactive Group being used as a vehicle for money laundering or fraud.

7.6

The following terms and conditions also apply to the real money transfer facility:

  • The Stars Interactive Group reserves the right to decline any account transfer requests or to overturn any account transfer upon suspicion of breach of any of the terms of this Agreement by the sender or the receiver.
  • If you are sending funds to another user, you agree that you may only make an account transfer to enable the recipient to play the Games and not for any other purpose.
  • If you are receiving funds from another user, you agree that you may only use the funds from an account transfer to play the Games and not for any other purpose.
  • You cannot withdraw funds directly received from a transfer. The funds received must be used to play Games, and you may then withdraw the winnings accumulated from such play. The withdrawal of such winnings shall be subject to our Withdrawal Policy, as set out in Section 6 above.

8. CONSEQUENCES OF YOUR BREACH

8.1

In addition to our other rights set out in this Agreement and under law, if you materially breach any term of this Agreement, we may: (a) terminate your account; (b) immediately freeze or block your access to the Service, part of the Service, or to any other service offered by the Stars Interactive Group; (c) and/or take legal action against you.

8.2

In addition to the above, if you are found to have engaged in, or attempted to engage in, any collusion or cheating (in breach of Section 5.3), chip dumping (in breach of Section 5.7, including where you are the recipient of funds/chips), fraudulent behaviour (in breach of Section 5.8), or illegal gambling (in breach of Section 5.11), we may seize any funds within your account and disclose such information (including your identity) to any relevant financial institutions or authorities and/or any person or entity that has the legal right to such information.

8.3

You agree to reimburse us for all losses, costs and expenses, including reasonable legal fees and any other charges, that may arise as a result of a breach by you of the terms of this Agreement, any law or any third party rights.

9. LIMITATION OF LIABILITY

9.1

Nothing in this Agreement shall exclude or limit our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence or the negligence by us, our employees or agents.

9.2

You have certain rights under the law. These include that we will provide services with reasonable skill and care and within a reasonable time, and that you will have a right to repair or compensation for damage to your device or other digital content caused by digital content we have supplied.

9.3

You have certain legal remedies if we breach any of these rights which may apply irrespective of the terms of this Agreement. Nothing in the Agreement is intended to affect these legal rights or other rights to which you may also be entitled.

9.4

Subject to the above, we are not responsible to you for: 

  • losses not caused by our breach of the Agreement;
  • indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of you entered into this Agreement;
  • business losses, and/or losses to non-consumers;
  • losses caused by the equipment, devices and networks (including internet and telecommunication networks) you use to access the Sites and/or Service; and
  • failure to provide the Service or to meet any of our obligations under these terms where such failure is due to events beyond our control. “Events beyond our control” means any cause beyond our reasonable control which prevents us from providing the services or fulfilling any of our other obligations under these terms and includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.

9.5

Subject to your rights under law as set out above:

  • we disclaim any and all warranties, expressed or implied, in connection with the Service. The Service is provided to you “AS IS” and we provide you with no warranty or representation whatsoever regarding its quality, fitness for purpose, completeness or accuracy; and
  • regardless of our efforts to provide you with a service of the highest quality, safety and security, we make no promises that the Service will be uninterrupted, timely or error-free, that defects will be corrected or that the Software and the Site shall be free from viruses, bugs or other contaminants. We refer you to our detailed policies relating to interrupted play on the FAQs page of the Site.

9.6

We may suspend, discontinue, modify, remove or add to the Service with immediate effect and without an obligation to provide you with notice where we consider it necessary to do so, including (for example) where we receive information that you have entered into any self-exclusion agreement with any gambling provider or where we deem it necessary for the management, maintenance or update of the Software.

10. USE OF YOUR ACCOUNT

Security Obligations

10.1

Your account is accessible through the use of a combination of a unique User ID (“Stars ID”), your chosen password, and other optional numeric authentication methods that the you may select (the Stars ID, password and any other authentication features together being referred to as the “Login Credentials”).

10.2

You are responsible for all use of the Service under your Login Credentials. You must not disclose your Login Credentials to any other person nor permit another person to use the Service via your account.

10.3

You must keep your Login Credentials secret and confidential at all times and take all efforts to protect their secrecy and confidentiality. Any unauthorized use of the Login Credentials due to your fault shall be your responsibility and be deemed to be your use.

Multiple accounts

10.4

You are only permitted to hold one account with The Stars Interactive Group and shall only use the Service using this single account. You are not permitted to open multiple accounts with The Stars Interactive Group. In the event that The Stars Interactive Group becomes aware of additional accounts opened by a user, The Stars Interactive Group may close such additional accounts without notice.

Funds in your account

10.5

Please note that monies held in your account will not accrue any interest.

10.6

You will not be able to place any bets using the Service in an amount greater than the total amount of money in your account.

10.7

You are fully responsible for paying all monies owed to The Stars Interactive Group. You agree not to make any chargebacks, and/or deny or reverse any payment made by you in respect of the Service. You will reimburse us for any chargebacks, denial or reversal of payments you make and any loss suffered by us as a consequence.

10.8

We may run credit and/or identity checks on you from time to time, with third party credit reference agencies or services, using the information provided to us by a user on registration with the Service on account registration. The third party credit reference agencies or services may retain a record of the information but they will not use the information for any other purpose.

10.9

The Stars Interactive Group may use third party electronic payment processors and/or financial institutions to process payments made by and to you in connection with your use of the Service.

Responsible Gaming

10.10

We take responsible gambling very seriously. For more information on the responsible gambling tools that we provide (including self-exclusion), or if you have any concerns in relation to your gambling, please see the Responsible Gaming pages of the Sites.

11. COMPLAINTS AND DISPUTES

11.1

The historical data of each Game shall be as recorded on The Stars Interactive Group servers. In the event of a discrepancy between the records displayed on your computer and the game records on The Stars Interactive Group server, the latter shall prevail. The user accepts that the “Instant Hand History” and “Hand Replayer” features of the Software shall not be considered as the official historical record of any hand and that (without prejudice to your other rights and remedies, including to bring a claim against us in accordance with Section 13) the records on The Stars Interactive Group servers shall be the final authority in determining results.

11.2

We hope that you are happy with the use of the Service and Sites. If, however, you have a complaint, you can follow the following procedure:

STEP 1: contact Support and provide as much detail about your complaint as you are able to. Our customer service team will do their best to respond to you within 24 hours of receiving your complaint acknowledging receipt. Our customer service team will then respond to you setting out our full response. Such response will be our final decision on the matter.

STEP 2: If our customer service team cannot resolve the complaint to your satisfaction and the complaint relates to a gambling transaction (for example the placement of a bet or wager, the grant of a bonus, account management, or your ability to access funds or winnings), you may refer the dispute for independent dispute resolution free of charge.

If you exhaust our internal complaints procedure, or your complaint has not been resolved within 8 weeks of you having made it, we will send a notification to you setting out further details as to the process to follow to do so.

Our third-party dispute resolution provider is IBAS and can be contacted at: adjudication@ibas-uk.co.uk. For further details visit IBAS’ website at: http://www.ibas-uk.com.

You should note that IBAS may reject your request if it considers it to be groundless or malicious, or if you have not undertaken Step 1 of the complaints procedure above..

You acknowledge that we are required by regulation to provide information about each dispute referred to IBAS to the Gambling Commission.

You are entitled to receive a copy of the above procedure on request or upon the making of a complaint.

Alternatively, if you remain dissatisfied with the resolution of your complaint after interacting with our customer support team, you may refer to the EU’s Online Dispute Resolution Platform (the “ODR”). For more information please visit their website here, and follow the guidance provided to log your complaint.

Neither IBAS’ or the ODR’s decisions, nor our response to your complaint, precludes you from bringing a claim against us in accordance with Section 13 below.

12. AMENDMENT

We may update or modify the terms of this Agreement from time to time to: (a) make corrections and clarifications to the terms and conditions; (b) reflect changes in law or regulation; (c) reflect operational/administrative changes and/or amendments to our policies and procedures; and (d) cater for changes in the services we provide. We will notify you on the Sites or via other means before such changes come into effect, and you will be deemed to accept the revised Agreement by continuing to access the Sites or use the Service from the date of such notification. We encourage you to visit the Sites regularly and check the terms and conditions contained in the version of the Agreement in force at such time. Copies of previous versions of the Agreement can be obtained by writing to The Stars Interactive Group, Douglas Bay Complex, King Edward Road, Onchan, IM3 1DZ, Isle of Man.

13. GOVERNING LAW

We shall do our best to resolve any disputes between us. Any disputes shall be subject to the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales. However, if you reside elsewhere in the European Union, you still have the benefit of any applicable rights under the laws of, and the right to bring an action before the courts of, your country of habitual residence. Nothing in this Section shall limit the right of The Stars Interactive Group to take proceedings against you in any other jurisdiction, and if The Stars Interactive Group commences proceedings in any one or more jurisdictions this does not preclude it from commencing proceedings in any other jurisdictions.

14. SEVERABILITY

If a provision of this Agreement (or any part thereof) is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision (or any part of a provision) of the Agreement or the validity or enforceability in other jurisdictions of that or any other provision (or any other part of that or any other provision) of the Agreement.

15. ASSIGNMENT

We may assign this Agreement, in whole or in part, at any time, including to another company within our corporate group or any other legal entity (including but not limited to if we restructure our business or if there is a sale of our business). You may not assign any of your rights or obligations under this Agreement. We may wish to transfer our rights or obligations under these Terms and Conditions to any other company

16. MISCELLANEOUS

16.1

If you breach this Agreement and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the Agreement.

16.2

Nothing in this Agreement shall create or confer any rights or other benefits in favour of any third parties not party to this Agreement other than with respect to any company within the Group.

16.3

Nothing in this Agreement shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between you and us.

16.4

The English language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.

The English language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.

Copyright © 2018 Rational Intellectual Holdings Limited. All rights reserved.

With regard to the OpenSSL Toolkit:
Copyright © 1998-2011 The OpenSSL Project. All rights reserved.
Copyright © 1995-1998 Eric Young. All rights reserved.

With respect to PSTCollectionView software:
Copyright (c) 2012-2013 Peter Steinberger 

With respect to ungif software:
The GIFLIB distribution is Copyright (c) 1997 Eric S. Raymond

Version no. 1.9 of the PokerStars, PokerStars Casino, BetStars, Full Tilt, and Sports Jackpots Online Software End User Licence Agreement. In force from 5 December 2018.

More information is available at www.pokerstars.uk, uk.fulltilt.com, www.pokerstarscasino.uk, www.betstars.uk and www.betstarsjackpots.uk.

The Stars Interactive Group can be contacted via Support.

END USER LICENSE AGREEMENT – PM GAMES

This end user license agreement (the "Agreement") should be read by you (the "User" or "you") in its entirety prior to your use of Stars Mobile service or products. Please note that the Agreement constitutes a legally binding agreement between you, and Stars Mobile Limited (referred to herein as "Stars Mobile", "us" or "we").

Stars Mobile operates the "play money" poker and casino games ("PM Games") offered to you on the Internet sites found at www.pokerstars.uk, uk.fulltilt.com and www.pokerstarscasino.uk (the "Sites"). The terms and conditions governing your play on PM Games are below.

By entering into this Agreement, you acknowledge that Stars Mobile is part of a group of companies. As such, where used and the context allows, the term "Group" means Stars Mobile together with its subsidiaries and any holding company of Stars Mobile and any subsidiary of such holding company and any associated company with Stars Mobile including, but not limited to associated companies providing services under the trade marks "PokerStars Casino", "Full Tilt", "BetStars" and "Sports Jackpots".

In addition to the terms and conditions of this Agreement, please review our Privacy Policy, Cookie Policy, the Poker Rules, and the Stars Rewards terms and conditions as well as the other rules, policies and terms and conditions relating to the games and promotions available on the Sites as posted on the Sites from time to time, which are incorporated herein by reference, together with such other policies of which you may be notified of by us from time to time.

By clicking the "I Agree" button below as part of the software installation process and using the Software (as defined below), you consent to the terms and conditions set forth in this Agreement, the Privacy Policy, Cookie Policy ,and the Poker Rules as each may be updated or modified from time to time in accordance with the provisions below and therein.

For the purposes of this Agreement, the definition of "Software" means any and all software that we provide or make available to you, regardless of the medium, and whether it is downloadable by you to your end-user device or not. Therefore "Software" will include the Stars Mobile software downloadable to your personal desktop or laptop computer ("PC") from www.pokerstars.uk, www.pokerstarscasino.uk and uk.fulltilt.com and the web-based software accessible from www.pokerstars.uk, uk.fulltilt.com and also the Stars Mobile mobile software application downloadable or made available to you on your end-user device (including, without limitation, a cellular phone, PDA, tablet, or any other type of portable or mobile device now existing or hereafter devised) (each, a "Device") as well as all ancillary software to the software (whether web-based software or client/server software).

1. GRANT OF LICENSE

INTELLECTUAL PROPERTY

1.1

Subject to the terms and conditions contained herein Stars Mobile grants the User a non-exclusive, personal, non-transferable right to install and use the Software on your PC or Device, as the case may be, in order to access the Stars Mobile servers and play the PM Games (the "Games") available (the Software and Games together being the "Service").

1.2

The Software is licensed to you by Stars Mobile for your private personal use. The Service is not for use by (i) individuals under 18 years of age, (ii) individuals under the legal age of majority in their jurisdiction and (iii) individuals connecting to the Site from jurisdictions from which it is illegal to do so. Stars Mobile is not able to verify the legality of the Service in each jurisdiction and it is the User's responsibility to ensure that their use of the Service is lawful.

1.3

We reserve the right at any time to request from you evidence of age in order to ensure that minors are not using the Service. We further reserve the right to suspend or cancel your account and exclude you, temporarily or permanently, from using the Service if satisfactory proof of age is not provided or if we suspect that you are underage.

1.4

Stars Mobile, its Group companies and its licensors are the sole holders of all rights in the Software and the Software's code, structure and organisation, including copyright, trade secrets, intellectual property and other rights. You may not, within the limits prescribed by applicable laws:

  1. copy, distribute, publish, reverse engineer, decompile, disassemble, modify, or translate the Software or make any attempt to access the source code to create derivate works of the source code of the Software, or otherwise;
  2. sell, assign, sublicense, transfer, distribute or lease the Software;
  3. make the Software available to any third party through a computer network or otherwise;
  4. export the Software to any country (whether by physical or electronic means); or
  5. use the Software in a manner prohibited by applicable laws or regulations,

(each of the above is an "Unauthorised Use").

Stars Mobile, its Group companies and its licensors reserve any and all rights implied or otherwise, which are not expressly granted to the User hereunder and retain all rights, title and interest in and to the Software.

You agree that you will be solely liable for any damage, costs or expenses arising out of or in connection with the commission by you of any Unauthorised Use. You shall notify Stars Mobile immediately upon becoming aware of the commission by any person of any Unauthorised Use and shall provide Stars Mobile with reasonable assistance with any investigations it conducts in light of the information provided by you in this respect.

1.5

The terms "PokerStars", "PokerStars Casino”, "FullTilt"  and "Stars Mobile", the domain names "www.pokerstars.uk", "www.pokerstarscasino.uk", "uk.fulltilt.com" and "uk.pokerstarsmobile.com” and any other trade marks, service marks, signs, trade names and/or domain names used by Stars Mobile on the Site and/or the Software from time to time (the "Trade Marks"), are the trade marks, service marks, signs, trade names and/or domain names of Stars Mobile and/or its Group companies and/or its licensors, and these entities reserve all rights to such Trade Marks. In addition, all content on the Sites, including, but not limited to, the Software, images, pictures, graphics, photographs, animations, videos, music, audio and text (the "Site Content") belongs to Stars Mobile and/or its Group companies and/or its licensors and is protected by copyright and/or other intellectual property or other rights. You hereby acknowledge that by using the Service and the Sites you obtain no rights in the Sites Content and/or the Trade Marks, or any part thereof. Under no circumstances may you use the Site Content and/or the Trade Marks without Stars Mobile's prior written consent.

Additionally, you agree not to do anything that will harm or potentially harm the rights, including the intellectual property rights, held by Stars Mobile, its Group companies and/or its licensors in the Software, the Trade Marks or the Site Content nor will you do anything that damages the image or reputation of Stars Mobile, its Group companies, employees, directors, officers and consultants.

Additionally, you agree not to do anything that will harm or potentially harm the rights, including the intellectual property rights, held by Stars Mobile, its Group companies and/or its licensors in the Software, the Trade Marks or the Site Content nor will you do anything that damages the image or reputation of Stars Mobile, its Group companies, employees, directors, officers and consultants.

1.6

You warrant that any names or images used by you in connection with the Site or Service (for example, your user name and avatar) shall not infringe the intellectual property, privacy or other rights of any third party. You hereby grant Stars Mobile and its Group a worldwide, irrevocable, transferable, royalty free, sublicensable licence to use such names and images for any purpose connected with the Sites or Service, subject to the terms of our Privacy Policy.


LICENSE FOR VIRTUAL CHIPS

1.7

While using the Service, you may "earn", "buy" or "purchase" virtual chips for use in the Service (the "Virtual Chips"). You hereby acknowledge that these "real world" terms are only used figuratively, and you agree that you have no right or title in Virtual Chips appearing or originating in any Game, whether "earned" in a Game or "purchased" from Stars Mobile, or any other attributes associated within an account or stored on the Service. Any "virtual currency" balance shown in your User account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your licence.

1.8

Stars Mobile prohibits and does not recognize any purported transfers of Virtual Chips effectuated outside of the Service, or the purported sale, gift or trade in the “real world” of anything that appears or originates in the Service, unless otherwise expressly authorized by Stars Mobile in writing. Accordingly you may not sublicence, trade, sell, or attempt to sell Virtual Chips for value of any kind outside of a Game. Any such transfer or attempted transfer is prohibited and void and may subject your account to termination by Stars Mobile. In addition, you acknowledge that we may commence legal action against you for any harm done by such transfer or attempted transfer of Virtual Chips outside of the Service.

1.9

You may purchase a license to use Virtual Chips for valuable consideration, by visiting the purchase page on the Service, providing your billing information, confirming the particulars of your purchase and re-affirming your agreement to this Agreement.

1.10

When you purchase a license to Virtual Chips, we may send you a confirmatory e-mail that will contain details of the Virtual Chips you have ordered. Please check that the details in the confirmatory e-mail are correct as soon as possible and maintain a copy of it for your records. If you have any concern, please contact customer support. Stars Mobile keeps records of transactions in order to deal with any queries.

1.11

For the purchase of a licence to use Virtual Chips, your order will represent an offer to us to purchase a license to use such Virtual Chips which will be accepted by us when we make the Virtual Chips available in your account for you to use in our PM Games (the "Acceptance"). Your license to use Virtual Chips in the PM Games is a service provided by Stars Mobile that commences upon Acceptance by Stars Mobile of your purchase. A purchase of a license to use Virtual Chips is non-refundable by Stars Mobile.

1.12

Stars Mobile may revise the pricing for the Service and the Virtual Chips it licenses to you through the Service at any time. You acknowledge that Stars Mobile is not required to provide a refund for any reason, and that you will not receive money or other compensation for unused Virtual Chips when a User account is closed, whether such closure was voluntary or involuntary.

1.13

For the avoidance of doubt, it is hereby clarified that the purchase of a license to use Virtual Chips does not entitle you to any rights whatsoever other than those reflected by the license. It is furthermore clarified that a license purchased may only be transferred as explicitly provided for within the terms of the license and that such license may not be redeemed, sold, transferred, bequeathed, leased, rented or otherwise disposed of in return for valuable consideration

2. NO WARRANTIES

2.1

Stars Mobile disclaims any and all warranties, expressed or implied, in connection with the Service which is provided to you "AS IS" and we provide you with no warranty or representation whatsoever regarding its quality, fitness for purpose, completeness or accuracy.

2.2

Regardless of our efforts to provide you with service of the highest quality, safety and security, we make no warranty that the Service will be uninterrupted, timely or error-free, that defects will be corrected or that the Software and the Sites shall be free from viruses, bugs or other contaminants.

2.3

Stars Mobile reserves the right to suspend, discontinue, modify, remove or add to the Service in its absolute discretion with immediate effect and without an obligation to provide you with notice where we consider it necessary to do so, including (for example) where we receive information that you have entered into any self-exclusion agreement with any gambling provider or where we deem it necessary for the management, maintenance or update of the Software and we shall not be liable in any way whatsoever for any loss suffered as a consequence of any decision made by Stars Mobile in this regard.

3. AUTHORITY

Stars Mobile retains authority over the issuing, maintenance, and closing of Users' accounts on the Sites. The decision of Stars Mobile management, as regards any aspect of a User's account, use of the Service, or dispute resolution, is final and shall not be open to review or appeal.

4. YOUR REPRESENTATIONS AND WARRANTIES

Prior to your use of the Service and on an ongoing basis you represent, warrant, covenant and agree that:

4.1

your use of the Service is at your sole option, discretion and risk;

4.2

you will need to provide us with certain personal details about yourself (including details regarding your methods of payment) as well as (for the purposes of using the Service via the Mobile Software) consenting to our use of location-based services (LBS) to detect your geographic location, for the purpose of using the Service. Stars Mobile will process your personal details in compliance with the data protection laws and regulations of Malta, all in accordance with and as set out in our Privacy Policy;

4.3

the telecommunications networks and Internet access services required for you to access and use the Service are entirely beyond the control of Stars Mobile and Stars Mobile shall have no liability whatsoever for any outages, slowness, capacity constraints or other deficiencies affecting the same;

4.4

you are prohibited from using the Service in any way to create, receive or facilitate the transfer or receipt of any financial gain or other pecuniary advantage to you or any third party (whether or not acting on your behalf). Virtual Chips have no value in and of themselves and are not transferable and exchangeable within a User account except in accordance with our transfer policy. Further, such Virtual Chips have no value in themselves and are not redeemable for any ‘real’ currency or prize. Thus you are prohibited from sublicensing, renting, leasing, selling, trading, gifting, bequeathing or otherwise transferring your User account or any Virtual Chips associated with your User account to a third person.

and

4.5

you are aged 18 or over and that you are not currently self-excluded from any online or mobile gambling site and that you will inform us immediately if you enter into a self-exclusion agreement with any gambling provider.

5. PROHIBITED USES

5.1

SOFTWARE MODIFICATIONS. User may not attempt to modify, decompile, reverse-engineer or disassemble the Software in any way.

5.2

PERSONAL USE. The Service is intended solely for the User's personal use and entertainment and not for money and must not in any way be used to create any financial gain or other pecuniary advantage to you. The User must provide full and truthful information in respect of all details and information provided by the User to Stars Mobile and the User is obligated to update such details in the event of any change thereto.

5.3

EXTERNAL PLAYER ASSISTANCE PROGRAMS. Stars Mobile prohibits those External Player Assistance Tools ("EPA Tools") that are designed to provide an "unfair advantage" to players. Stars Mobile defines EPA Tools as computer software (other than the Software), and non-software-based systems (e.g. web sites, subscription services and physical material). Stars Mobile takes a broad view of what constitutes an "unfair advantage" in the context of any use of EPA Tools and specific guidance can be found in our Third Party Tools and Services FAQ.  For the avoidance of doubt, what is prohibited encompasses but is not limited to accessing or compiling information on other players beyond that which the User has personally observed through the User’s own game play or receiving advice, direction or assistance on how to play, in real time, that goes beyond a basic level.

5.4

COLLUSION AND CHEATING. Collusion and cheating by Users by sharing hole cards or by any other methods is strictly forbidden. Stars Mobile reserves the right, in addition to other measures, to restrict seating and/or to prohibit Users from playing at a particular poker table or in a tournament, including restricting two or more Users from playing together at the same table or in the same tournament. In addition, Stars Mobile reserves the right to consider any collusion or cheating or attempt at collusion or cheating between or by players (including Users) as a material breach of this Agreement and accordingly Stars Mobile shall have the right to terminate a User's account if a User engages or attempts to engage in any such activity, regardless of the outcome of such attempt. Users should report any suspected collusion or cheating to support@starsaccount.uk.

5.5

AUTOMATIC PLAYERS (BOTS). The use of artificial intelligence including, without limitation, "robots" is strictly forbidden in connection with the Service. All actions taken in relation to the Service by a User must be executed personally by players through the user interface accessible by use of the Software, and without the assistance of any form of artificial intelligence Users should report any suspected "bot" usage to support@starsaccount.uk.

5.6

EPA PREVENTION. You agree that Stars Mobile may take steps to detect and prevent the use of prohibited EPA Tools. These steps may include, but are not limited to, examination of software programs running concurrently with the Stars Mobile Software on the User's PC or Device. You agree that you will not attempt to bypass, interfere with, or block such steps, including, without limitation, the use of third party software that bypasses, interferes with, or blocks such steps.

5.7

CHIP-DUMPING. Chip-dumping occurs when any User intentionally loses a hand in order to deliberately transfer his Virtual Chips to another User. Any User who participates or attempts to participate in chip-dumping with any other User, while using the Service may be permanently banned from using the Service and their account may be terminated immediately. In such circumstances Stars Mobile will be under no obligation to return or credit to you any Virtual Chips that may be in your Stars Mobile account at such time.

5.8

FRAUDULENT BEHAVIOR. In the event that Stars Mobile deems that a User has engaged or attempted to engage in fraudulent, unlawful, dishonest or improper activity while using the Service, including without limitation, engaging in any of the activities set forth in this Section 5 or any other game manipulation, or the making of any fraudulent payment, including without limitation, use of a stolen credit card or fraudulent chargeback or money laundering, Stars Mobile shall be entitled to take such action as it sees fit, including, but not limited to:

  1. immediately blocking a User's access to the Service;
  2. terminating a User's account with Stars Mobile;
  3. seizing all Virtual Chips within a User's account;
  4. taking legal action against a User.

6. OFFENSIVE LANGUAGE OR CONTENT

The User is prohibited from posting any unlawful, indecent, racist, obscene, libelous, defamatory or threatening material or any material that would violate any law or generally be considered to be offensive, via the Service whether using the chat function with respect to which please refer to the Card Room Rules, the player images option or in correspondence with Stars Mobile's staff.

7. BREACH

7.1

Without prejudice to any other rights, if a User breaches in whole or in part any provision contained herein, Stars Mobile or any other company within the Group which provides service to the User reserves the right, to take such action as it sees fit, including terminating this Agreement or any other agreement in place with the User, immediately blocking the User’s access to the Service or to any other service offered by the Group, terminating such User's account on the Site or on any other site operated by the Group, seizing all Virtual Chips held in the User’s account on the Site or on any other site operated by the Group and/or taking legal action against such User.

7.2

You agree to fully indemnify, defend and hold harmless Stars Mobile, the Group and its shareholders, directors and employees from and against all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result of:

  1. your breach of this Agreement, in whole or in part;
  2. violation by you of any law or any third party rights;
  3. use by you of the Service; and
  4. use by you of the Service or use by any other person accessing the Service using your Login Credentials (as defined below), whether or not with your authorization.

8. LIMITATION OF LIABILITY

8.1

Subject to Section 8.2 below, under no circumstances, including negligence, shall Stars Mobile or any other member of the Group be liable for any special, incidental, direct, indirect or consequential damages whatsoever arising out of the use (or misuse) of the Service even if Stars Mobile had prior knowledge of the possibility of such damages.

8.2

Nothing in this Agreement shall exclude or limit Stars Mobile's or the Group's liability for: (a) death or personal injury resulting from its negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability which cannot be excluded or limited under applicable law (including, for the avoidance of doubt, the Unfair Contract Terms Act 1977 or the Unfair Terms in Consumer Contracts Regulations 1999).

9. SECURITY AND YOUR ACCOUNT

9.1

Each User account shall be accessible through the use of a combination of a unique User ID ("Stars ID"), a unique and secret password ("Password"), and other optional numeric authentication methods that the User may select (the Stars ID, Password and any other authentication features together being referred to as the "Login Credentials"). The User is obligated to choose his/her own Stars ID and Password in accordance with the rules relating thereto.

9.2

The User agrees that he/she is solely responsible for all use of the Service under his/her Login Credentials and that he/she shall not disclose the Login Credentials to any person whatsoever nor permit another person to use the Service via his/her User account.

9.3

The User is obliged to keep his/her Login Credentials secret and confidential at all times and to take all efforts to protect their secrecy and confidentiality. Any unauthorized use of the Login Credentials shall be the sole responsibility of the User and be deemed as his/her use. Any liability therefrom shall be that of the User.

9.4

A User may only have one User account with Stars Mobile and shall only use the Service using such single account. It is prohibited for a User to open multiple accounts with Stars Mobile. In the event that Stars Mobile becomes aware of additional accounts opened by a User, Stars Mobile may close such additional accounts without notice and may confiscate Virtual Chips held in such additional accounts.

9.5

You will not be able to place any bets using the Service in an amount greater than the total amount of Virtual Chips in your Stars Mobile User account.

9.6

You are fully responsible for paying all monies owed to Stars Mobile. You agree not to make any chargebacks, and/or deny or reverse any payment made by you in respect of the Service. You will reimburse Stars Mobile for any chargebacks, denial or reversal of payments you make and any loss suffered by us as a consequence.

9.7

Stars Mobile reserves the right to run credit and/or identity checks on a User, with third party credit reference agencies or services, using the information provided to us by a User on registration with the Service. The third party credit reference agencies or services may retain a record of the information but they will not use the information for any other purpose.

9.8

Stars Mobile reserves the right to use third party electronic payment processors and/or financial institutions to process payments made by and to you in connection with your use of the Service.

10. THIRD PARTY SOFTWARE

10.1

The Software contains, as a component, third party software, including software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/); cryptographic software written by Eric Young (); ungif software written by Eric S. Raymond; PSTCollectionView software written by Peter Steinberger () and font software that is proprietary to the licensor or its suppliers and subject to the copyright laws of the United States and other jurisdictions (the “Licensed Software”).

10.2

The User’s use of the Licensed Software is subject to compliance with all of the terms and conditions of this Agreement.

10.3

The Licensed Software may not be altered, modified or extracted from the Software.

10.4

The User’s use is limited to “Internal Use” meaning use of the Licensed Software only in the course of the User’s customary and ordinary internal business or personal use and not for further resale, sublicensing or distribution. “Customary and ordinary internal business use” shall mean, for an End User that is an entity, use by such User, or its employees or authorized agents for the User’s customary and ordinary internal business. “Customary and ordinary personal use” shall mean use, by a User that is an individual, use by such User or a member of such User’s household for internal personal purposes. All such employees, agents, and household members shall be notified by the User as to the terms and conditions of this Agreement.

10.5

All rights not expressly granted in the Licensed Software are reserved.

10.6

The OpenSSL Toolkit, the ungif software, the PSTCollectionView software and cryptographic software is provided by the OpenSSL Project by Eric S. Raymond, by Peter Steinberger and by Eric Young “as is” and any expressed or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall the OpenSSL Project, Eric Young, Eric S. Raymond, Peter Steinberger or their contributors be liable for any direct, indirect, incidental, special, exemplary or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of the OpenSSL Toolkit, the ungif software, the PSTCollectionView software and cryptographic software, even if advised of the possibility of such damage.

11. DISPUTES

The User accepts that the historical data of each PM Game shall be as recorded on the Stars Mobile servers. In the event of a discrepancy between the cards displayed on your computer and the game records on the Stars Mobile server the latter shall prevail. The User accepts that the "Instant Hand History" and "Hand Replayer" features of the Software shall not be considered as the official historical record of any hand.

12. AMENDMENT

Stars Mobile reserves the right to update or modify this Agreement or any part thereof at any time. Notice shall be provided to you on the Sites or via other means in advance of an amended Agreement being posted at the Sites and you will be bound with immediate effect from the posting date. We encourage you to visit the Sites regularly and check the terms and conditions contained in the version of the Agreement in force at such time. Copies of previous versions of the Agreement can be obtained by writing to Stars Mobile, Douglas Bay Complex, King Edward Road, Onchan, Isle of Man IM3 1DZ. Your continued use of the Sites shall be deemed to attest to your agreement to any amendments to the Agreement.

13. GOVERNING LAW

The Agreement and any matters relating hereto shall be governed by, and construed in accordance with, the laws of England and Wales. You irrevocably agree that, subject as provided below, the courts of England and Wales shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning the Agreement and any matter arising therefrom and irrevocably waive any right that it may have to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction. Nothing in this section shall limit the right of Stars Mobile to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

14. SEVERABILITY

If a provision of this Agreement (or part thereof) is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision (or any other part of a provision) hereof or the validity or enforceability in other jurisdictions of that or any other provision (or any other part of that or any other provision) hereof.

15. ASSIGNMENT

Stars Mobile reserves the right to assign this Agreement, in whole or in part, at any time without notice. The User may not assign any of his/her rights or obligations under this Agreement.

16. MISCELLANEOUS

16.1

No waiver by Stars Mobile of any breach of any provision of this Agreement (including the failure of Stars Mobile to require strict and literal performance of or compliance with any provision of this Agreement) shall in any way be construed as a waiver of any subsequent breach of such provision or of any breach of any other provision of this Agreement.

16.2

Nothing in this Agreement shall create or confer any rights or other benefits in favour of any third parties not party to this Agreement other than with respect to any company within the Group.

16.3

Nothing in this Agreement shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between you and us.

16.4

This Agreement constitutes the entire understanding and agreement between you and us regarding the Service and supersedes any prior agreement, understanding, or arrangement between you and us.

16.5

The User must provide full and truthful information in respect of all details and information requested by Stars Mobile in connection with the User's use of the Service subject at all time to the terms of the Privacy Policy.

16.6

The English language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.

Copyright © 2018 Rational Intellectual Holdings Limited. All rights reserved.

With regard to the OpenSSL Toolkit:
Copyright © 1998-2011 The OpenSSL Project. All rights reserved.
Copyright © 1995-1998 Eric Young (). All rights reserved.

With respect to PSTCollectionView software:
Copyright (c) 2012-2013 Peter Steinberger 

With respect to ungif software:
The GIFLIB distribution is Copyright (c) 1997  Eric S. Raymond
Version no. 1.5 of the Stars Mobile End User License Agreement (PM Games).

In force from August, 2018.

More information is available at www.pokerstars.ukuk.fulltilt.com and www.pokerstarscasino.uk
Stars Mobile can be contacted by email at support@starsaccount.uk.

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Support FAQ

FAQ

Our support team has assembled a list of questions that players often ask them, along with all the answers.